Step 4 Step 4įrom the two right hand menu options, select either to send "Files to Statcan" or receive "Files from Statcan". Select a safe from the list of "Safe names". The Real Time Remote Access (RTRA) agent will confirm that your account has been reset via email. Please allow a 48 hour window for your account to be reset. You will need to request to have your account reset from the Real Time Remote Access agent. If you have forgotten your new password, or after 5 unsuccessful login attempts, your account will be frozen. Do not reveal your username and password to anyone – you will be held responsible for all activities related to your account. Click the "Logon" button.Īfter your first login, the password will expire and you will be required to enter a new one. Enter your username and password into the appropriate fields.
Step 2 Step 2Ī user account is required to access the EFT website.
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On the welcome page, select either the English or French option. Open all FAQs Close all FAQs Step 1 Step 1
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